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Frequently Asked Questions

Who am I buying from?
PhoneStoreUSA.com stands for Freedom from Contracts.

If you're stuck in a contract & your cellular phone was stolen, damaged or lost - we can help!

Don't sign another contract - we offer great phones at great low prices with no contract to sign.

If you are in need of a replacement or an upgrade - check out our selection! We offer many of the latest models as well as some hard to find obsolete models.

We do not offer cellular service - we offer cellular phones & cellular accessories for you to activate New Service without a contract or for you to activate on your Existing Service to avoid signing another contract!

We also offer FREE recycling of your used or broken cellular phones - no matter the age, type, carrier, or condition!

Call us today!

(954) 571-1970 Mon - Fri 9am to 5pm EST

What is your Shipping Policy?
note: Your item will ship once Payment is Cleared.

We offer great low shipping rates, several shipping options to choose from and shipping discounts for purchasing multiple items.

Many of our items now offer FREE standard shipping!

When purchasing (3) items or more you'll always receive free shipping!

We ship (1) times a day. All Shipments leave our facility by 3pm EST Mon. - Fri.

Most(but not all) items are shipped via United States Postal Service with Delivery Confirmation.

There is a (1) Business Day Handling Time on All Orders.
Order on Monday - Ships on Tuesday. Order on Tuesday - Ships on Wednesday. Order on Wednesday - Ships on Thursday. Order on Thursday - Ships on Friday. Order on Fri. or Sat. or Sun. - Ships on Monday.

Saturday delivery for Overnight Shipments is not available.

Overnight Shipment is only available to the Contiguous 48 United States.

Do you ship internationally?
No

What is your Return Policy?
If you find that you are not 100% satisfied with your purchase, contact us and we'll be happy help!

Our warranty period is for 30-days from the purchase date of your item and will be given in the form of an exchange or a refund, your choice!

Warranty Coverage: Dead on Arrival, Functionality Issues & Activation Issues.

Warranty Does NOT Cover: Items described to be "Sold As Is", Physical Damage such as Cracked Housing, Broken LCD, Liquid Damage.

What Customer Service help do you offer?
By Telephone: For Fastest Service, Please Call Us: (954) 571-1970

By Email: Use the "Ask a question" link in the upper right of this auction page to send us your Email inquiry.

Business Hours: 9:00am til 5:00pm EST Monday through Friday